Virginia Beach Public Information: (757) 385-3111
Emergencies: 911
Virginia Beach Non-Emergency Police/Animal Control: (757) 385-5000
4th Police Precinct: (757) 385-2800
Virginia Beach Fire Department: (757) 385-4228
Virginia Beach Code Enforcement: (757) 385-4421
Virginia Beach Landscape Management: (757) 385-4461
Virginia Beach Permit & Inspections: (757) 385-4211
Virginia Beach Zoning: (757) 385-8074
Virginia Beach Public Works Traffic Eng: (757) 385-4131
Virginia Beach Public Works Director’s Office: (757) 385-4167
Virginia Beach Public Utilities: (757) 385-4171
Virginia Beach Public Schools: (757) 263-1000
Virginia Beach Housing & Neighborhood Preservation: (757) 385-5750
Waste Management: (757) 385-4650
HRSD: (757) 460-2491
Dominion Energy: (866) 366-4357

WASTE MANAGEMENT

Waste Management Customer Service

(757) 385-4650

wastemgt@vbgov.com

CURBSIDE SERVICES

https://www.vbgov.com/government/departments/public-works/pw-waste-management/Pages/curbside-services.aspx

Virginia Beach residents may request a curbside collection of bulky items.

A bulky item request form is not needed for the collection of yard debris

Please note that donation, reuse, or repurposing is encouraged before using disposal through this service.

The City of Virginia Beach Landfill and Resource Recovery Center, located at 1989 Jake Sears Road, Virginia Beach, VA 23464 and open 7:00 a.m. – 4:30 p.m. Tuesday – Saturday,  is available to Virginia Beach residents to drop-off bulky items.

We encourage residents to use this service when multiple items have been gathered rather than calling for multiple pickups of single-items.

Bulky item requests may take 48-72 hours for a response.

Please DO NOT place items at the curb until a confirmation providing the collection date has been received.

Bulky items should be set out no earlier than 5:00 p.m. on the day before your confirmed collection day or 7:00 am the day of service

Bulky items must be placed just behind the curb line in front of your home.

Do not place in the street, on the sidewalk, or in any manner that will interfere with vehicular or pedestrian traffic or with solid waste collection service

Do not place within 3 feet of mailbox, fence or wall, water meter, telephone connection box, parked cars, fire hydrant, utility pole, or traffic signs.

Do not place under power lines or low hanging tree limbs, in an alley, or in front of a vacant lot or business

Please mention if you have a Freon-containing appliance such as a refrigerator as they require special handling.

YARD WASTE

You do not need to put in a work order for yard debris collection. This collection is automatic.

This service is provided on your normal collection day and​ does not require a work order.  Residents may place yard debris at curbside for collection by the City as follows:

• • Limbs up to 4 feet long and 6 inches in diameter will be collected in a pile not to exceed 4 x 4 x 4 feet.
  • Two piles, generated from each house, will be collected on each collection day.
  • You may also dispose of smaller yard debris, such as grass and leaves (no dirt, rocks, mulch, or root balls) in up to 25 clear plastic bags, not more than 25 lbs. per bag.​
  • Tree removal debris is not collected at the curbside. However, it can be collected through the yard debris container program, provided each piece is no larger than 6 inches in diameter.

Please note that any work done by private contractors must be disposed of by the contractor.

Residents are urged to place yard debris, as well as waste and recycle containers, outside of the drainage flow line (a few inches away from the curb) to keep the drainage flow line clear and avoid neighborhood flooding.
Learn about mulch mowing leaves and​ grass clippings instead of bagging and dragging them to the curb!

For information about Coronavirus, visit the emergency site at https://emergency.vbgov.com/coronavirus.​​​